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Platform Guide

Fake Order Protection in Storeino

Last updated: September 2026

Fake Order Protection in Storeino

Quick answer

Storeino gives you a set of smart tools to stop fake orders before they cost you time and delivery fees: SMS verification before order confirmation, browser checks to stop bots, an updatable blocklist, and detection of abnormal devices and visits.

Fake orders cost e-commerce merchants real time and delivery money, especially in markets that rely on cash on delivery. Storeino builds protection tools directly into the platform to fight this problem.

Verify every order with an SMS code

Before an order is registered, the customer is asked to confirm their number with an SMS code — proving the number is real before the order reaches your delivery team.

Understand visitor behavior automatically

Browser checks stop bots and automated orders, while device and visit detection catches abnormal patterns early, before they turn into an actual order.

A blocklist you control yourself

Build an updatable blocklist for suspicious customers, and track your protection level, blocked orders, and clean orders from the order protection center in your dashboard.

Frequently asked questions

Does enabling protection slow down the buying experience?

The verification code only adds one quick step before order confirmation, while the other detection tools run automatically in the background with no impact on the customer experience.

Can I manually block a specific customer?

Yes, the blocklist is updatable manually whenever you want.

How do I know how many suspicious orders were stopped?

The order protection center in your dashboard shows you the number of orders checked, blocked, and clean each week.

Turn on fake order protection for your store

Clear setup in minutes — protect your time and delivery costs from today.

Mobile

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Full control of your store, wherever you are. Track your sales, manage your orders, and stay in touch with your customers effortlessly. Everything you need to run your business in a single app.

  • Real-time order alerts
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  • Manage stock on the go
  • Confirm orders in one tap
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