Can I use my own domain name?

Yes. You can use the name of a domain you already own, or buy one. What are the charges for using bandwidth? None, all Storeino plans include unlimited free use of bandwidth.

Can I cancel my account at any time?

Yes. If you find that Storeino is not the best ecommerce platform for your business, you can simply cancel your account from the dashboard.

what's the duration of packages?

All Storeino plans are renewable monthly unless you choose an annual or semi-annual plan.

Do you offer discounts on your packages?

Yes. We offer a reduction on annual plans and a reduction on semi-annual plans.

Can i change my plan?

Absolutely! You can upgrade or downgrade at any time.

wich payment methods are available ?

Storeino integrates all payment methods in Morocco to leave all the possible choices to your customers: Paypal, payment by credit card, cash payment on delivery. When adding your product from your activity management space, all you need to do is these options or not.

OWhere can I find a Storeino user guide?

You can find all the help you need in the Storeino documentation and on our user tutorials and if you do not find the answers to your questions there we are ready to answer you by email within 24 hours or by phone using our Customer Service.

I need professional support.

Our experts are here to help. You can reach us by email (response within 24 hours) or by phone through our Customer Service which is always available to answer your questions and solve your problems.


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